As a property owner, have you ever hired a service provider that made you feel like a Pinball? Or one that left you feeling like you were being passed around with no one to assist you? This experience would leave anyone feeling frustrated. Not only is this a bad business practice, but this is also bad for business.
As a Property Manager, I know the importance of having a dedicated person in place to answer questions in a timely manner. When you remove the layer of having a dedicated Property Manager, it raises the likelihood of miscommunication which results in your problems not being solved. Here are the top 3 advantages:
Single point of contact – Having a single point of contact takes away the guesswork and empowers the property owner with the confidence in knowing exactly who they can communicate with to get questions answered and problems resolved.
Knowledgeable about your portfolio – While having a single point of contact is great it is just as important to have someone in place who is knowledgeable about your portfolio. When you have a knowledgeable and dedicated Property Manager, you can entrust this person to make the best decisions. In the end, you will see a better return on your investment that can be contributed to great property management.
Easier to build a relationship – As a property owner, it is essential that you have a great relationship with the person that you entrust your portfolios. Having a meaningful and purposeful relationship between Property Manager and property owner will drive proficiency. Too many points of contact has the ability to diminish the relationship and cause unnecessary work for you.
Before you select a property management company, be sure to take these advantages into consideration!
